D U B A I H O L I D A Y S

Terms and Conditions

Please read these Terms and Conditions carefully before using our website or booking a holiday with us. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. Booking and Payment

1.1 Booking Confirmation: All bookings are subject to availability. A booking confirmation will be sent to you once we have received your deposit or full payment, depending on the terms of your booking.

1.2 Payment Terms: Payments must be made in accordance with the payment schedule outlined at the time of booking. We accept various payment methods, including credit/debit cards and bank transfers.

1.3 Cancellation Policy: If you wish to cancel your booking, you must notify us in writing. Cancellation fees may apply, and these will be detailed in your booking confirmation. Refunds will be processed according to our cancellation policy.

2. Changes to Bookings

2.1 Modification Requests: If you wish to change any aspect of your booking, please contact us as soon as possible. We will make reasonable efforts to accommodate your request, but changes are subject to availability and may incur additional charges.

2.2 Our Rights: We reserve the right to make changes to bookings, including changes to accommodation or itineraries, if necessary due to circumstances beyond our control. We will inform you of any significant changes and provide alternative options where possible.

3. Travel Documents and Requirements

3.1 Responsibility: It is your responsibility to ensure that you have all necessary travel documents, including passports, visas, and any required vaccinations. We will provide information on travel requirements, but it is your responsibility to comply with all regulations.

3.2 Travel Insurance: We strongly recommend that you purchase comprehensive travel insurance to cover any unexpected events during your trip. Travel insurance is not included in our holiday packages.

4. Liability and Limitation

4.1 Our Liability: We act as an intermediary between you and the service providers (e.g., hotels, airlines). We are not liable for any acts or omissions of these third-party providers, nor for any loss, damage, or inconvenience caused as a result.

4.2 Limitation of Liability: Our liability is limited to the maximum extent permitted by law. We are not responsible for any indirect, consequential, or punitive damages arising from your use of our services.

5. Website Use

5.1 Accuracy of Information: We strive to provide accurate and up-to-date information on our website. However, we do not warrant that the content is error-free or complete and reserve the right to make changes without prior notice.

5.2 User Conduct: You agree to use our website only for lawful purposes and not to engage in any activity that could damage, disable, or impair the site or interfere with others’ use.

6. Privacy Policy

6.1 Data Protection: We are committed to protecting your privacy and handling your personal data in accordance with our Privacy Policy. Please review our Privacy Policy for details on how we collect, use, and protect your information.

7. Governing Law

7.1 Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.